时间：2011-09-14 19:02来源：蓝天飞行翻译 作者：航空 点击：次
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(h) 不用互联网提交数据的承运人可以通过附件A中的残疾相关投诉统计表格填写年度报告。报告应该在 b段规定的日期前邮寄到以下地址:U.S. Department of Transportation, Aviation Consumer Protection Division (C –75), 1200 New Jersey Avenue, SE., West Building, Room W96–432, Washington, DC 20590. §382.159 How are complaints filed with DOT? § 382.159 投诉如何提交交通部 ? (a) Any person believing that a carrier has violated any provision of this Part may seek assistance or file an informal complaint at the Department of Transportation no later than 6 months after the date of the incident by either: (a) 任何人认为某承运人违反了本法规规定 ,都可以寻 求交通部 的帮助 , 或是在 事 件 发 生6个月之内向交通部提交一份非正式投诉,可以通过 : (1) going to the web site of the Department’s Aviation Consumer Protection Division at http://airconsumer.ost.dot.gov and selecting “Air Travel Problems and Complaints,” or 去交通部网站航空消费者保护部门http:// airconsumer.ost.dot.gov 并选择 “航空旅客问题和投诉”,或 writing to Department of Transportation, Aviation Consumer Protection Division (C-75),1200 New Jersey Avenue, SE, Washington, DC 20590. (2) 写信给航空消费者保护部门(C–75), 1200 New Jersey Avenue, SE., Washington, DC 20590. (b) Any person believing that a carrier has violated any provision of this Part may also file a formal complaint under the applicable procedures of 14 CFR Part 302. (b) 任何人认为某承运人违反了本法规规定 ,也可以根据14 CFR Part 302 适用 程 序 提 交 正 式 投 诉。 (c) You must file a formal complaint under this Part within six months of the incident on which the complaint is based in order to ensure that the Department of Transportation will investigate the matter. (c) 个人必须 在事件发生后 6个月内向交通部提交正式投诉以确保交通部会予以调查 。 |
