时间：2011-09-14 19:02来源：蓝天飞行翻译 作者：航空 点击：次
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要确定安全陪同是否有可利用座位 ,必须让 安全陪同与残疾旅客同时办理登机手续 。 Concern that a passenger with a disability may need personal care services (e.g., assistance in using lavatory facilities or with eating) is not a basis for requiring the passenger to travel with a safety assistant. You must explain this clearly in training or information you provide to your employees. You may advise passengers that your personnel are not required to provide such services. (f)旅客可能需要个人照顾 (股协助使用卫生间 ,进食), 并不能作为承运人要求旅客必须有安 全陪同人员的考虑因素 。承运人应该在对员工的培训或信息中清楚表达 ,你可以告诉旅客 承运人员工并无责任 提供这类服务。 §382.31 May carriers impose special charges on passengers with a disability for providing services and accommodations required by this rule? § 382.31 承运人能否就提供本法规要求的服务和协助 收取特殊费用? (a) Except as otherwise provided in this Part you must not, as a carrier, impose charges for providing facilities, equipment, or services that this rule requires to be provided to passengers with a disability. You may charge for services that this Part does not require. 除本法规规定的之外 ,承运人不能对本法规要求承运人提供给残疾旅客的设施 、设备或服务收费 。可以对本法规没有要求的服务收费 。 You may charge a passenger for the use of more than one seat if the passenger’s size or condition (e.g., use of a stretcher) causes him or her to occupy the space of more than one seat. This is not considered a special charge under this section. (b) 如果旅客的体型或身体状况 (如使用担架 )导致旅客占有1个以上座位, 则 承 运 人 可 以 对 额 外 占 有 座 位 收 费 。这不算是特殊费用。 (c) If your web site that passengers use to make reservations or purchase tickets is not accessible to a passenger with a disability, you must not charge a fee to the passenger who is consequently unable to make a reservation or purchase a ticket on that site for using another booking method (e.g., making a reservation by phone). If a discount is made available to a passenger who books a flight using an inaccessible web site, you must make that discount available to a passenger with a disability who cannot use the web site and who purchases a ticket from you using another method. (c) 如果旅客用于订座或购票的网站残疾旅客无法使用 ,则承运人不能对旅客使用其它订座手段 (如通过电话订票 )收费 。如果一般旅客通过残疾旅客 不能使用的网站订票可以享有一定折扣,则通过其它方式购票的残疾人旅客应该同样享有相同折扣。 §382.33 May carriers impose other restrictions on passengers with a disability that they do not impose on other passengers? § 382.33 承运人能否对残疾旅客强加其他旅客没有的限制? As a carrier, you must not subject passengers with a disability to restrictions that do not apply to other passengers, except as otherwise permitted in this Part (e.g., advance notice requirements for certain services permitted by §382.27). (a)不能 ,本法规有规定的除外,如§ 382.27允许的特定服务的提前通知要求。 |
