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美国ACAA第382条款中英文对照 Air Carrier Access Act

时间:2011-09-14 19:02来源:蓝天飞行翻译 作者:航空 点击:


 If you are a carrier covered by this Part, conducting passenger operations with at least one aircraft having a designed seating capacity of more than 60 passengers, this section applies to you. As a foreign carrier, you are covered by this section only with respect to disability-related complaints associated with any flight segment originating or terminating in the United States.
(b) 本节内容适用于本法规覆盖的至少有一架可承载 超过 60名旅客的飞机进行旅客运输的承运人。对外国承运人 ,本节内容仅适用于其起点或终点是美国的航段 。
 You must categorize disability-related complaints that you receive according to the type of disability and nature of complaint. Data concerning a passenger's disability must be recorded separately in the following areas: vision impaired, hearing impaired, vision and hearing impaired, mentally impaired, communicable disease, allergies (e.g., food allergies, chemical sensitivity), paraplegic, quadriplegic, other wheelchair, oxygen, stretcher, other assistive device (cane, respirator, etc.), and other disability. Data concerning the alleged discrimination or service problem
 
related to the disability must be separately recorded in the following areas: refusal to board, refusal to board without an attendant, security issues concerning disability, aircraft not accessible, airport not accessible, advance notice dispute,
seating accommodation, failure to provide adequate or timely assistance, damage to assistive device, storage and delay of assistive device, service animal problem, unsatisfactory information, and other.
 必须根据残疾种类和投诉性质将投诉进行分类。旅客残疾相关信息分别按以下方面单独记录 :视觉损害,听觉损害,视觉和听觉损害,精神损害,传染病 ,过敏 (如食物过敏,化学过敏 ), 截瘫,四肢瘫痪及其它轮椅,氧气 ,担架或其它辅助装置 (手杖 ,呼吸 机等 )及其它残疾。投诉声称的残疾相关歧视或服务问题应该分别 记录为以下方面 :拒绝登机,拒绝无陪同登机 ,残疾引起的 安全问题 ,无便利设施的 飞机 ,无便利设施的 机场 ,提 前 通 知 的 纠 纷,座位安排 ,没有提供足够或及时的辅助,辅助装置的损坏,辅助装置的存放和延误,服务性 动物 的问题 ,不满意信息或其它 。
 You must submit an annual report summarizing the disability-related complaints that you received during the prior calendar year using the form specified at the following internet address:http://382reporting.ost.dot.gov. You must submit this report by the last Monday in January of each year for complaints received during the prior calendar year. You must make submissions through the World Wide Web except for situations where you can demonstrate that you would suffer undue hardship if not permitted to submit the data via paper copies, disks, or email, and DOT has approved an exception. All
 
fields in the form must be completed; carriers are to enter “0” where there were no complaints in a given category. Each annual report must contain th following certification signed by your authorized representative: “I, the undersigned, do certify that this report has been prepared under my direction in accordance with the regulations in 14 CFR Part 382. I affirm that, to the best of my knowledge and belief, this is a true, correct, and complete report. ” Electronic signatures will be accepted.
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