时间：2011-09-14 19:02来源：蓝天飞行翻译 作者：航空 点击：次
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provide a written explanation to the individual in accordance with 14 CFR 382.19(d). (3) 如果旅客不遵守本节规定的接受便携电子医疗设备相关条件,承运人可以根据14 CFR 382.19(c) 拒绝运输该旅客 ,需根据14 CFR 382.19(d) 提供 一 份 书 面 说 明(解释拒绝运送旅客的原因 )。 Subpart J - Training and Administrative Provisions 培训和管理规定 §382.141 What training are carriers required to provide for their personnel? § 382.141 要求承运人对员工进行哪些培训? (a) As a carrier that operates aircraft with 19 or more passenger seats, you must provide training,meeting the requirements of this paragraph, for all personnel who deal with the traveling public,as appropriate to the duties of each employee. (a)运营超过 19个座位的飞机的承运人 ,必须 根据本段要求 ,对所有为旅客提供服务的员工提供符合他们职责的培训 。 (1) You must ensure training to proficiency concerning: (1)必须通过培训,确保员工精通以下内容 : (i) The requirements of this Part and other applicable Federal regulations affecting the provision of air travel to passengers with a disability; 本法规要求和其它涉及残疾人航空旅行的联邦法规; Your procedures, consistent with this Part, concerning the provision of air travel to passengers with a disability, including the proper and safe operation of any equipment used to accommodate passengers with a disability; and 承运人遵循本法规相关的,对残疾人航空旅行实施的相关程序, 包括 正 确 和 安 全 地为 残疾旅客 提供服务 的任何设备的 操作 使用 ;和 For those personnel involved in providing boarding and deplaning assistance, the use of the boarding and deplaning assistance equipment used by the carrier and appropriate boarding and deplaning assistance procedures that safeguard the safety and dignity of passengers. (iii) 对提供登/离机协助的员工,培训如何使用承运人的登 /离机设备和符合旅客安全和尊严的登 /离机协助工作程序 。 You must also train such employees with respect to awareness and appropriate responses to passengers with a disability, including persons with physical, sensory, mental, and emotional disabilities, including how to distinguish among the differing abilities of individuals with a disability. (2)必须对上述员工进行关于残疾旅客 ,如身体 、感官、精神 、或心理残疾的旅客 认知 并做出适当反应 的培训 ,包括如何识别残疾旅客的各种残疾。 You must also train these employees to recognize requests for communication accommodation from individuals whose hearing or vision is impaired and to use the most common methods for communicating with these individuals that are readily available, such as writing notes or taking care to enunciate clearly, for example. Training in sign language is not required. You must also train these employees to recognize requests for communication accommodation from deaf-blind passengers and to use established means of communicating with these passengers when they are available, such as passing out Braille cards if you have them,reading an information sheet that a passenger provides, or communicating with a passenger through an interpreter, for example. |
