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民航规章 CIVIL AVIATION REGULATIONS 3

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(1) AOC holder's organisation, scope of operation, and administrative practices as applicable to their assignments and duties.
(2) Appropriate provisions of these regulations and other applicable regulations and guidance materials.
(3) Contents of the AOC holder’s certificate and operations specifications (not required for cabin crew).
(4) AOC holder policies and procedures.
(5) Crew member and flight operations officer duties and responsibilities.
(6) AOC holder testing programme for alcohol and narcotic psychoactive substances.
(7) Applicable crew member manuals.
(8) Appropriate portions of the AOC holder's Operations Manual.
ICAO Annex 6, Part I:  4.2.1.3; 9.2; 9.3; 10.3; 10.4R; 12.4
ICAO Annex 6, Part III, Section II: 2.2.2.1; 8.2(b); 8.3R
ICAO Doc 9376, Preparation of an Operations Manual, para. 2.2.4
14 CFR: 121.415(a)
IS: 8.10.1.10 INITIAL DANGEROUS GOODS TRAINING
(a) Each AOC holder shall establish, maintain, and have approved by the Authority, staff training programmes, as required by the Technical Instructions.
(b) Each AOC holder not holding a permanent approval to carry dangerous goods shall ensure that—
(1) Staff who are engaged in general cargo handling have received training to carry out their duties in respect of dangerous goods which covers as a minimum, the areas identified in Column I of Table I to a depth sufficient to ensure that an awareness is gained of the hazards associated with dangerous goods and how to identify such goods.
(2) Crew members, passenger handling staff, and security staff employed by the AOC holder who deal with the screening of a passengers and their baggage, have received training which covers as a minimum, the areas identified in Column 2 of Table I to a depth sufficient to ensure that an awareness is gained of the hazards associated with dangerous goods, how to identify them and what requirements apply to the carriage of such goods by passengers.
Table 1
Areas Of Dangerous Goods Training 1 2
General Philosophy x x
Limitations On Dangerous Goods In Air Transport x x
Package Marking And Labelling x x
Dangerous Goods In Passengers Baggage  x
Emergency Procedures  x
Note: “x” indicates an area to be covered.
(c) Each AOC holder holding a permanent approval to carry dangerous goods shall ensure that::
(1) Staff who are engaged in the acceptance of dangerous goods have received training and are qualified to carry out their duties which covers as a minimum, the areas identified in Column I of Table 2 to a depth sufficient to ensure the staff can take decisions on the acceptance or refusal of dangerous goods offered for carriage by air.
(2) Staff who are engaged in ground handling, storage and loading of dangerous goods have received training to enable them to carry out their duties in respect of dangerous goods which covers as a minimum, the areas identified in Column 2 of Table 2 to a depth sufficient to ensure that an awareness is gained of the hazards associated with dangerous goods, how to identify such goods and how to handle and load them.
(3) Staff who are engaged in general cargo handling have received training to enable them to carry out their duties in respect of dangerous goods which covers as a minimum, the areas identified in Column 3 of Table 2 to a depth sufficient to ensure that an awareness is gained of the hazards associated with dangerous goods, how to identify such goods and how to handle and load them.
(4) Flight crew members have received training which covers as a minimum, the areas identified in Column 4 of Table 2 to a depth sufficient to ensure that an awareness is gained of the hazards associated with dangerous goods and how they should be carried on an aircraft.
(5) Passenger handling staff; security staff employed by the operator who deal with the screening of passengers and their baggage; and crew members other than flight crew members, have received training which covers as a minimum, the areas identified in Column 5 of Table 2 to a depth sufficient to ensure that an awareness is gained of the hazards associated with dangerous goods and what requirements apply to the carriage of such goods by passengers or, more generally, their carriage on an aircraft.
(d) Each AOC holder shall ensure that all staff who requires dangerous goods training receives recurrent training at intervals of not longer than 2 years.
(e) Each AOC holder shall ensure that records of dangerous goods training are maintained for all staff trained in accordance with paragraph (d).
(f) Each AOC holder shall ensure that its handling agent’s staff are trained in accordance with the applicable column of Table I or Table 2
Table 2
Areas Of Training 1 2 3 4 5
General Philosophy x x x x x
Limitations On Dangerous Goods in the Air Transport x x x x x
Classification and List of Dangerous Goods x x  x
General Packing Requirements and Packing Instructions x
Packaging Specifications Marking x
Package Marking and Labelling x x x x x
Documentation from the Shipper x
Acceptance of Dangerous Good, Including the Use of a Checklist x
Loading, Restrictions on Loading and Segregation x x x x
Inspections for Damage or Leakage and Decontamination Procedures x x
Provision of Information to Commander x x  x
Dangerous Goods in Passengers’ Baggage x   x x
Emergency Procedures x x  x x
Note:” x” indicates an area to be covered.
(g) An AOC holder shall provide dangerous goods training manuals which contain adequate procedures and information to assist personnel in identifying packages marked or labelled as containing hazardous materials including—
(1) Instructions on the acceptance, handling, and carriage of hazardous materials.
(2) Instructions governing the determination of proper shipping names and hazard classes.
(3) Packaging, labelling, and marking requirements.
(4) Requirements for shipping papers, compatibility requirements, loading, storage, and handling requirements.
(5) Restrictions.
ICAO Annex 6, Part I: 4.2.1.3; 9.3.1(d)(f); 12.4(e)
ICAO Annex 18: Chapter 10
ICAO Doc 9284, Technical Instructions for the Safe Transport of Dangerous Goods by Air, Part 1, Chapter 4, Part S-7, Chapter 5
ICAO Doc 9376, Preparation of an Operations Manual, para. 4.14
14 CFR: 121.433(b), 121.1001, 121.1002, 121.1003, 121.1004, 121.1005
JAR-OPS: 1.1220
JAR-OPS 3: 3.1220
IS: 8.10.1.12 INITIAL CREW RESOURCE MANAGEMENT TRAINING
(a) Each AOC holder shall ensure that the flight operations officers and all aircraft crew members have CRM training as part of their initial and recurrent training requirements.
(1) A CRM training programme shall include—
(2) An initial indoctrination/awareness segment;
(3) A method to provide recurrent practice and feedback; and
(a) A method of providing continuing reinforcement.
(1) Curriculum topics to be contained in an initial CRM training course include—
(2) Communications processes and decision behaviour.
(3) Internal and external influences on interpersonal communications.
(4) Barriers to communication.
(5) Listening skills.
(6) Decision-making skills.
(7) Effective briefings.
(8) Developing open communications.
(9) Inquiry, advocacy, and assertion training.
(10) Crew self-critique.
(11) Conflict resolution.
(12) Team building and maintenance.
(13) Leadership and followship training.
(14) Interpersonal relationships.
(15) Workload management.
(16) Situational awareness.
(17) How to prepare, plan and monitor task completions.
(18) Workload distribution.
(19) Distraction avoidance.
(20) Individual factors.
(21) Stress reduction.
ICAO Annex 6, Part I: 9.3.1; 10.4R; 12.4(d)
ICAO Annex 6, Part III, Section II: 7.3.1
ICAO Doc 9376, Preparation of an Operations Manual, para. 4.17.2, 4.17.3, 4.17.4, Chapter 4, Attachment K.
14 CFR: 121.404, 121.421(a)(1)(iii)
FAA Advisory Circular 120-51E (as amended), Crew Resource Management Training
IS: 8.10.1.13 INITIAL EMERGENCY EQUIPMENT DRILLS
(a) Each aircraft crew member shall accomplish emergency training during the specified training periods, using those items of installed emergency equipment for each type of aircraft in which he or she is to serve.
(b) During initial training, each aircraft crew member shall perform the following one-time emergency drills—
(1) Protective Breathing Equipment (PBE)/Firefighting Drill.
(i) Locate source of fire or smoke (actual or simulated fire).
(ii) Implement procedures for effective crew co-ordination and communication, including notification of flight crew members about fire situation.
(iii) Don and activate installed PBE or approved PBE simulation device.
(iv) Manoeuvre in limited space with reduced visibility.
(v) Effectively use the aircraft's communication system.
(vi) Identify class of fire.
(vii) Select the appropriate extinguisher.
(viii) Properly remove extinguisher from securing device.
(ix) Prepare, operate and discharge extinguisher properly.
(x) Utilise correct firefighting techniques for type of fire.
(2) Emergency Evacuation Drill.
(i) Recognise and evaluate an emergency.
(ii) Assume appropriate protective position.
(iii) Command passengers to assume protective position.
(iv) Implement crew co-ordination procedures.
(v) Ensure activation of emergency lights.
(vi) Assess aircraft conditions.
(vii) Initiate evacuation (dependent on signal or decision).
(viii) Command passengers to release seatbelts and evacuate.
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